FAQ's

HOW THE MADE-TO-MEASURE PROCESS WORKS

We start off by meeting  with he client and having a consultation where we discuss the style and fabric. All dresses are made to measure. We draw up a sketch to finalise the idea. After that we send out a quotation and a 60% deposit is needed for the process to continue. Fittings consist of 2-3 mock fittings and then 2-3 final fittings. 

The remaining amount must be paid before collection. The process of making a dress depends on availability and type of dress. 

We have buy and rent options for brides. The first consultation costs R250.

Have a look on our Instagram page for some recent garments https://www.instagram.com/lenalisa_designer/

Please feel free to send us some of your ideas for an estimate quotation.

  
                    
QUOTATIONS
 

Thank you for your Interest!

Kindly send us a picture of the garment you have in mind and due date to info@lenalisa.com.

We will send you a price estimate as soon as possible.

Look forward to hearing from you!

                    
 
             
SHIPPING, RETURNS AND PAYMENTS
RETURNING POLICY: 
 

All orders qualify for free standard shipping.

However, a shipping fee will be added if item(s) fall over a maximum weight limit of over 2kg* (including packaging)

To return a product email us at info@lenalisa.com  

Unfortunately sale items cannot be returned.

  
    
                    
 
             
     
MEASUREMENTS (Cm):
  

                        BUST          WAIST        HIP 

XS / 30 /6      79 - 83        66 - 70      92 - 96

S / 32 /8         83 - 87       70 - 74      96 - 100

M / 34 /10      87 - 91       74 - 78      100 - 104

L / 36 /12       91 - 96       78 - 83      104 - 109

 

GUIDELINES

BUST

Measure around the fullest part of your bust

WAIST

Slimmest part of your waist

HIPS

Fullest part of your hips

 

                  

 

GARMENT CARE:

Please take good care of your garment, 

Our garments are made with care

Cold machine wash

Only iron if needed